Privacy policy
Privacy Policy
Effective Date: April 14, 2025
(Supersedes all previous versions, including October 07, 2019)
1. Overview
DASUPRINT PTY LTD (trading as DASUPRINT, DTGTECH, PRINTHEADTECH, and PRINTZ2U) (“we”, “us”, or “our”) operates the following websites:
This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using any of our websites or Services, you agree to this Privacy Policy.
Unless otherwise defined, terms have the same meaning as in our Terms of Service.
2. Information We Collect
We collect both personal and non-personal information necessary to provide and improve our Services.
Personal Data may include:
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Name and contact details (email, phone, address)
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Order, payment, or account details
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Communications with us (including customer support)
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Device, browser, and usage data via analytics
Usage Data includes IP address, browser type, pages visited, time spent, and related metrics.
3. Cookies and Tracking
We use cookies, web beacons, and similar technologies to improve site functionality, remember your preferences, and monitor performance.
You can disable cookies in your browser settings, but some features may not function properly.
4. How We Use Your Information
We may use your data to:
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Process and fulfil orders and payments
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Provide customer support and respond to inquiries
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Improve and personalise our Services
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Send marketing communications (where consented)
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Detect, prevent, and address fraud or misuse
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Comply with legal and regulatory obligations
5. Disclosure of Your Information
We may disclose information in the following situations:
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Legal obligations: To comply with court orders or regulatory authorities.
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Payment and delivery partners: To process orders securely.
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Service providers: For website hosting, analytics, and customer communication.
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Debt recovery purposes:
If amounts remain unpaid after the due date, we may disclose relevant personal and transactional data to debt recovery agencies, legal representatives, or financial institutions solely for the purpose of recovering outstanding debts, including any applicable recovery fees under our Terms of Service (up to 25% of the overdue amount or actual reasonable costs).
All disclosures are handled with strict confidentiality and in accordance with the APPs.
6. Data Security
We use industry-standard measures to safeguard your information, including secure payment gateways and encryption protocols.
However, no electronic transmission or storage method is completely secure; you provide data at your own risk.
7. Data Transfers
If you are located outside Australia, please note your data will be processed and stored within Australia.
By submitting information, you consent to this transfer and processing.
8. Retention
We retain personal data only for as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.
9. Your Rights
You may:
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Request access to your personal data
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Request correction or deletion of inaccurate information
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Opt out of marketing communications via the unsubscribe link or by contacting us directly
10. Children’s Privacy
Our Services are not directed at individuals under 18 years of age.
We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us immediately.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”
Significant updates may be communicated via email or a notice on our website.
12. Contact Us
For privacy concerns, data access requests, or general inquiries, please contact:
DASUPRINT PTY LTD – Privacy Officer
📧 support@dtgtech.com.au
🌐 https://www.dtgtech.com.au